Shipping policy

# Shipping Policy

At **Trecano**, we are committed to making sure your order reaches you safely and on time.

### Order Processing

* Orders are processed within **1–3 business days** after confirmation.
* Once your order has been shipped, you will receive the relevant tracking information, where available.

### Delivery Time

* Standard delivery usually takes **3–7 business days**.
* Delivery times may vary depending on your location, courier service, weather, or other unforeseen circumstances.

### Shipping Charges

* Shipping charges, if applicable, will be displayed at checkout before you complete your order.
* Any available free-shipping offers will be clearly mentioned on our website.

### Order Tracking

Once your order is dispatched, you may receive tracking details so you can follow your shipment.

### Delays

While we work hard to deliver orders on time, unexpected courier delays may occasionally occur. Trecano is not responsible for delays caused by circumstances beyond our control.

### Incorrect Address

Please make sure your shipping address and contact information are correct before placing your order. Trecano cannot be held responsible for delivery issues caused by an incorrect or incomplete address.

### Damaged or Missing Orders

If your order arrives damaged or does not arrive within the expected delivery period, please contact our customer support as soon as possible so we can assist you.

**Thank you for shopping with Trecano!**